Shipping and delivery policy

The site management will process the shipment and delivery to the customer, and the customer will continue to confirm orders with the customer via mobile phone or e-mail to determine the preferred delivery method.

The customer will be notified via e-mail when the order is shipped directly

All of our products are delivered by certified shipping companies in Saudi Arabia. In addition to direct delivery agents, this ensures that the product reaches you as soon as possible with safe hands.

Free shipping to most cities of Saudi Arabia, as for international shipments, shipping charges include packing, packing and postal costs. We will provide you with a link through which you can trace the shipment route online.

The shipment is delivered within 1-3 business days with maximum shipping through the site's delivery lense

The shipment is delivered within 4-7 working days via shipping companies within Saudi Arabia

Shipment will be delivered within 10-15 working days for international shipment Please note that in the event of delay or detention of the product at customs, you will be notified immediately.

Your shipment may be subject to customs duties and import charges from the country you requested. For GCC countries customs are sometimes calculated at 5% of the value of the application.

Your shipment will receive special attention to protect it from breakage. The boxes are packed in a way that ensures full protection of the product.

RETURN POLICY

If the product does not meet the specifications shown on the site, please do not receive it from the shipping agent, and you will not be charged any fees

In the case of products that include a trial period, you can return them in accordance with the Trial Use Policy

Products that need cooling will not be returned after they are received

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